Refund policy
Return & Exchange Policy
Jewellery
All jewellery items (including Kundan, pearl, and crystal bead pieces) are final sale. We do not accept returns, exchanges, or refunds on any jewellery purchases. Please review your order carefully before placing it.
Night Suits & Clothing
We accept exchange only on night suits and clothing items within 3 days of delivery, provided the item is:
- Unworn and unused
- In original condition with all tags attached
- In original packaging
To initiate a return, please contact us at sanobarshah93@gmail.com within 7 days of receiving your order.
Non-Exchangeable Items
- All jewellery items
- used items
- Sale or discounted items
- Items damaged due to customer misuse
Contact Us
For any return or refund queries, please contact us at sanobarshah93@gmail.com before sending any items back.
